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Senin, 24 Oktober 2011

strategic planning and operasional planning

 
Strategic planning
Strategic planning is the process undertaken to determine an organization's strategy or direction, and make decisions to allocate resources (including capital and human resources) to achieve the strategy.
Strategic Planning (Strategic Planning) is a management tool used to manage the current conditions to make projections of future conditions, so the strategic plan is a guide which can be used by an organization of current conditions for their work towards 5 to 10 years into the future
Before we do planning, we must first think about the steps to do the planning or knowledge.
  OUTLINES STRATEGIC PLANNING PROCESS

1. Reviewing and updating the strategic plan
2. Deciding assumptions and guidelines
3. The first iteration of the strategic plan
4. analyze
5. The second iteration of the strategic plan
6. Review and final approval Before we do planning, we must first think about the steps to do the planning or knowledge.
  OUTLINES STRATEGIC PLANNING PROCESS

1. Reviewing and updating the strategic plan
2. Deciding assumptions and guidelines
3. The first iteration of the strategic plan
4. analyze
5. The second iteration of the strategic plan
6. Review and final approval

Study cases:
General manager and the manager of all departments in the hotel meeting to discuss about to be performed for the future.
Example: general manager should propose the addition of hotel rooms and building repairs.
These are intended for experienced hotel revenue and the addition of a new atmosphere of the building / facilities of the hotel, so guests do not feel bored hotel stay and return again to that hotel.
Study cases
The leaders have held meetings at the hotel to the hotel thinking about what will happen going forward, or discuss what to do next in the hotel so its better than before.
leaders in each department must also add facilities in every part of the hotel.
Examples: hotel rooms, the addition of rooms, for example, from 1000 to 1500 rooms rooms
  In the restaurant, dining table and the addition of new menus.
With the additions is the hotel revenue will increase. In order for guests who come do not feel bored aka come to our hotel.
Operational planning

operational planning is derived from tactical planning, has a more narrow focus, shorter durations (less than 1 year) and involves the lower-level management
Operational planning
Operational planning is derived from tactical planning, has a more narrow focus, shorter durations (less than 1 year) and involves the lower-level management.

Typical operational planning:
1. Production planning (Production Plans): Planning relating to the methods and technology needed in the work
2. Financial Planning (Financial Plans): Planning associated with the funds needed for operating activities
3. Facilities Planning (Plans Facilites): Planning-related facilities & layaout jobs needed to support the task.
4. Planning marketing (Marketing Plans): Dealing with the purposes of sale and distribution of goods / services.
human resource planning (Human Resource Plans): relating to recruitment, selection and placement of people in various occupations.

Study cases
To do development in a hotel with a short-term klita who require many employees, and also must choose the pekarja who already has an extensive experience in the field of development, and leader-leader firm.
In addition we also require employees complete equipment for a smooth job.

Selasa, 11 Oktober 2011

How to Motivate Your Staff That Not Spirit To Work ?

When I became a supervisor when an employee I am having a problem or not the spirit in the work, first I will call my employees to my room, then asked what the problem is new and I will provide motivation and encouragement related to the problem at hand.
such as:
- Provide opportunities for employees to pour all his hopes
- Providing job opportunities that he liked
- Giving more attention to employees
- Provide bonuses
And slag-hir give praise when he does the job ..
And that could make all my employees to be more passion in work.

Selasa, 04 Oktober 2011

policy case studies in hotel management from each level


1.Manajer Peak (top manager)
Top managers are on top of the hierarchy and is responsible for the overall organization. They bear titles like president, chairman, executive director, president director (chief executive officer - CEO), and executive vice president. Top managers responsible for setting organizational goals, establish strategies to achieve these goals, oversee and interpret the external environment, as well as taking decisions that affect the entire organization. They looked forward in the long run, pay attention to environmental trends in general, and the company's overall success. Among the most important responsibilities for top managers is to communicate the shared vision for the organization, shaping corporate culture, and keep the spirit of entrepreneurship that can help companies to balance out the fast company. Especially at the present time, top managers must involve knowledge, expertise, and unique capabilities of each - each employee

a general manager who gave the task to the leader-leader in each management.
example: the problem of delays in work that is still always the case.


2. Middle managers (middle manager)
           Middle managers working at the secondary level of organization and responsible for major business units and departments. Examples of these middle managers are the department head, division head, quality control manager, and director of research laboratories. Middle managers generally have two or more tiers of management below him. They are responsible for implementing the overall strategy and policies set by top managers. Middle managers are generally dealing with the future that is not too far and is expected to establish good relations with fellow managers in the organization, encourage teamwork, and resolve conflicts.
example: the front office to the room service department at work.

3. First line managers (first-line managers)
           First-line managers are directly responsible for the production of goods and services. They are the first or second level of management and holds a position as supervisor, line manager, section chief, and office manager. They are responsible for non-management employees sekelompopk. Their attention was the main thing is the application of rules and procedures to achieve efficient production, providing technical assistance, and motivate subordinates. Period is fairly short level, with emphasis on the achievement of objectives of the day to day.





 example: a supervisor supervisor / special leader to take care of that new hires will be expected of employees in the company.